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Everyone Deserves Their Own AI Chatbot

We help you build AI chatbots grounded in your own knowledge, turning your content into reliable conversations that can be deployed wherever your audience needs them.

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Workspace Overview

Welcome back, Muhammad Alif

Review agent activity, usage, and integration health across the last 7 days.

Playground
Total Requests
20,9%

1,248

Playground 142API 306Widget 800
Average Latency
7,7%

1.2s

Previous 1.3sSamples 1,248
Success Rate
1%

98%

Previous 97%Current 98%

Activity Pulse

Daily successful, failed, and total requests for the last 7 days

SuccessFailedTotal Requests

Integration Example

Reference snippets for the hosted widget and the server-side SDK

Copy Embed Code from an agent's row actions, then paste the hosted widget snippet before </body> on your site.

Embed snippet

Get Snippet
<script src="…/v1/widget.js" data-wicarax-key="wcx_pk_…" async></script>

The real snippet comes from the installation that owns your publishable key. It applies this agent's saved appearance and only initializes on approved origins.

Key
The snippet on the API Keys page already carries your wcx_pk_ key.
Security
Approve your origins on the installation so only those sites can initialize it.

Recent Activity

Recent requests and their outcomes across all connected channels

Event NameChannelAgentModelStatusLatencyTokensTimestamp
Chat Generation
WidgetSupport AssistantWicaraxSuccess1.2s847 Jan 2026 at 12.00
WICARAX
Search...

Navigation

Dashboard
Usage & Analytics
Agents
Knowledge Base
Playground
API Keys
Knowledge Gaps
Billing & Subscription

Preferences

Appearance

Support

Help Center
Integration Guide
Workspace Overview

Welcome back, Muhammad Alif

Review agent activity, usage, and integration health across the last 7 days.

Playground
Total Requests
20,9%

1,248

Playground 142API 306Widget 800
Average Latency
7,7%

1.2s

Previous 1.3sSamples 1,248
Success Rate
1%

98%

Previous 97%Current 98%

Activity Pulse

Daily successful, failed, and total requests for the last 7 days

SuccessFailedTotal Requests

Integration Example

Reference snippets for the hosted widget and the server-side SDK

Copy Embed Code from an agent's row actions, then paste the hosted widget snippet before </body> on your site.

Embed snippet

Get Snippet
<script src="…/v1/widget.js" data-wicarax-key="wcx_pk_…" async></script>

The real snippet comes from the installation that owns your publishable key. It applies this agent's saved appearance and only initializes on approved origins.

Key
The snippet on the API Keys page already carries your wcx_pk_ key.
Security
Approve your origins on the installation so only those sites can initialize it.

Recent Activity

Recent requests and their outcomes across all connected channels

Event NameChannelAgentModelStatusLatencyTokensTimestamp
Chat Generation
WidgetSupport AssistantWicaraxSuccess1.2s847 Jan 2026 at 12.00
Support Assistant
Type your message...

INTEGRATE WITH THE STACK YOU ALREADY USE

The problem

Finding the right answers shouldn't be difficult when the knowledge already exists

Yet everyday questions still depend on manual responses, leaving people waiting and teams repeatedly sharing information that should be easier to access.

  • 09:12Do you deliver to Surabaya?
    19 hours
    08:46Yes, two to three days.

    Answers arrive too late

    Someone has to be awake, at a desk, and free before a simple question gets a simple answer.

    Problem 1
  • What are your opening hours?

    What are your opening hours?

    What are your opening hours?

    What are your opening hours?

    What are your opening hours?

    What are your opening hours?

    What are your opening hours?

    What are your opening hours?

    What are your opening hours?

    What are your opening hours?

    What are your opening hours?

    What are your opening hours?

    What are your opening hours?

    What are your opening hours?

    Are you open Saturday?

    What time do you close?

    Are you open today?

    What are Sunday hours?

    Can I visit this afternoon?

    When do you open?

    Is the store open now?

    Are you open Saturday?

    What time do you close?

    Are you open today?

    What are Sunday hours?

    Can I visit this afternoon?

    When do you open?

    Is the store open now?

    The same question, forever

    You end up retyping the same reply hundreds of times instead of doing the work only you can do.

    Problem 2
  • Product Guide·Assembly and care
    Store Policies·Delivery areas
    Support Notes·Order follow-up
    Returns Policy·Refunds are accepted within 30 days.
    Warranty Claims·Proof of purchase
    Store Hours·Weekend visits
    Product Guide·Assembly and care
    Store Policies·Delivery areas
    Support Notes·Order follow-up
    Returns Policy·Refunds are accepted within 30 days.
    Warranty Claims·Proof of purchase
    Store Hours·Weekend visits

    Nobody can find anything

    What you know is written down somewhere. It is buried in files nobody opens and threads nobody searches.

    Problem 3
  • 17161514DaysOpen TodayFree Delivery

    What you replied

    33323130DaysClosed TodayDelivery Fee

    What your page says

    Manual replies conflict with published information: 14 Days versus 30 Days, Open Today versus Closed Today, and Free Delivery versus Delivery Fee.

    Two answers to one question

    Ask twice, get two versions of the truth. Whichever one they happen to hear becomes the answer.

    Problem 4

Answers should be easier to reach

So we made your knowledge answer for itself.

One assistant, using what you already know to answer the way you would.

The solution

Turn the information you already have into conversations that help people find answers

Connect your knowledge to AI agents that can answer supported questions, handle recurring requests, and reveal what still needs attention.

Before Using Wicarax01 / 04
Delivery InquirySupport Inbox
A
AveryCustomer Message09:12

Do you deliver to Surabaya?

Pending
Manual Support QueueAwaiting Review
  1. Request Received09:12
  2. Awaiting Staff ReviewOvernight
  3. Staff RespondedNext Day
04:12Manual ReplyCustomer Support

Yes, we deliver to Surabaya. Delivery usually takes two to three days.

Manual Reply CompletedStaff answered the delivery question after reviewing the request.
Delayed ReplyNext day response
After Using Wicarax01 / 04
Support AssistantCustomer Conversation
Available
09:12Avery

Do you deliver to Surabaya?

Support Assistant09:13

Yes, we deliver to Surabaya. Delivery usually takes two to three days.

Store Knowledge BaseDelivery Information
Saved Chunk 01

Delivery coverage includes Surabaya. Orders shipped there typically arrive within two to three days. Exact delivery times may vary slightly by address.

Supported Delivery AnswerThe assistant uses the maintained Surabaya delivery details.
Configured SourceDelivery Information
Before Using Wicarax01 / 04
Delivery InquirySupport Inbox
A
AveryCustomer Message09:12

Do you deliver to Surabaya?

Pending
Manual Support QueueAwaiting Review
  1. Request Received09:12
  2. Awaiting Staff ReviewOvernight
  3. Staff RespondedNext Day
04:12Manual ReplyCustomer Support

Yes, we deliver to Surabaya. Delivery usually takes two to three days.

Manual Reply CompletedStaff answered the delivery question after reviewing the request.
Delayed ReplyNext day response
After Using Wicarax01 / 04
Support AssistantCustomer Conversation
Available
09:12Avery

Do you deliver to Surabaya?

Support Assistant09:13

Yes, we deliver to Surabaya. Delivery usually takes two to three days.

Store Knowledge BaseDelivery Information
Saved Chunk 01

Delivery coverage includes Surabaya. Orders shipped there typically arrive within two to three days. Exact delivery times may vary slightly by address.

Supported Delivery AnswerThe assistant uses the maintained Surabaya delivery details.
Configured SourceDelivery Information
Before Using Wicarax02 / 04
Support InboxStore Hours
Open Requests
4 Store Hours Requests
A
Avery

What are your opening hours?

09:18
J
Jordan

Are you open on Saturday?

09:24
S
Sam

When does the store close?

09:31
R
Rina

Can I arrange a store visit?

09:38
Next Staff Step
Locate the Store Hours schedule before responding to each request
Manual Reply WorkloadEach Store Hours thread still needs a separate response.
4 PendingOne shared topic
After Using Wicarax02 / 04
Support AssistantCustomer Support Knowledge
Store HoursMaintained Text Source
Monday - Friday09:00 - 18:00 WIB
Saturday10:00 - 16:00 WIB
SundayClosed
AppointmentsBy Prior Arrangement
Different Questions, One Source of Truth
Opening HoursWeekdays, 09:00 - 18:00 WIB
Saturday VisitsSaturday, 10:00 - 16:00 WIB
Closing Time18:00 WIB on Weekdays
AppointmentsBy Prior Arrangement
Knowledge ReuseOne Store Hours source supports four different requests.
4 SupportedOne maintained source
Before Using Wicarax03 / 04
Manual SearchAcross Files and Notes
receipt for warrantySearch Files
5 entries across 4 locations
Refund Policy.pdfShared Drive
Customer Support NotesTeam Notes
Product Guide.docxDocuments
Store PoliciesShared Drive
Delivery InformationOld Workspace
Relevant Policy LocatedWarranty claims require proof of purchase, such as an order receipt.
Store PoliciesWarranty Claims
After Using Wicarax03 / 04
Knowledge BaseConfigured Scope
Customer SupportAvailable to Support Assistant
Sources
Store PoliciesText
Product GuideDocument
Returns FAQFAQ
Delivery InformationText
Store HoursText
Source PreviewWarranty Claims

Proof of purchase is required for warranty claims. An order receipt can be used to verify the purchase.

10:24Customer

Do I need a receipt for warranty?

Support Assistant10:25

Yes. An order receipt can serve as proof of purchase for a warranty claim.

Policy Ready for UseSupport Assistant can use this maintained warranty information.
5 SourcesOne configured agent
Before Using Wicarax04 / 04
Return Window InquiryConflicting Information
J
JordanCustomer Question11:08

How long do I have to return my order?

14:36Manual ReplyCustomer Support

You can return your order within 14 days of delivery.

Previous Manual Reply14 Days

Returns accepted within 14 days of delivery.

Sent by Customer Support
Published Returns Policy30 Days

Returns accepted within 30 days of delivery.

Store Policies - Current Source
Conflicting Return WindowsThe earlier reply does not match the published 30-day policy.
Review RequiredBefore another reply
After Using Wicarax04 / 04
Support AssistantConfigured Knowledge
Maintained Returns PolicyAssigned to Support Assistant

Returns accepted within 30 days of delivery.

11:08Jordan

Can I return a custom-made item?

Support Assistant11:09

I can't confirm that from the information available to me.

Customer ConversationUnable to Confirm

The assistant tells Jordan the available policy does not cover this exception.

Workspace OwnerKnowledge Gap Recorded

The question is recorded as a Knowledge Gap for owner review.

Information Limits RespectedThe assistant does not invent a policy for custom-made items.
1 Knowledge GapFor owner review

The trust question

But can you trust the answers it gives?

Connecting your knowledge is the easy part. Whether the answers hold up is the part that decides if you can leave it running.

  • Will it make things up?
  • Where did that answer come from?
  • What if my content does not cover it?
  • Will it make things up?
  • Where did that answer come from?
  • What if my content does not cover it?

How it works

Every answer comes from your own content

Your visitors ask in their own words. Your assistant reads through everything you gave it and answers from that alone.

FAQs
PDFs
Guides
Policies
Pasted text
Notes
Your Agent
However they ask

It understands what they meant

Nobody phrases a question the way your documents are written. Different wording, same answer.

my order turned up broken→
refund for a damaged item?→
↵One answer, either way
What it sends back

It answers in your own words

Your figures, deadlines and conditions come through exactly as you wrote them, so an answer never drifts from the policy you published.

Can I return a damaged item?
Yes, within 30 days of delivery. Return shipping is on us.
Unchanged30 daysreturn shipping is on us
When it cannot

It would rather say it doesn't know

If your content does not cover the question, it says so instead of inventing something that sounds right.

Do you deliver on Sundays in Jakarta?
I do not have anything on Sunday delivery yet, so I would rather not guess.

Your team can add the missing detail and test again.

  • Available around the clockNobody has to wait for office hours to get an answer.
  • Answers in their languageIt replies in whatever language the question was asked in.
  • Updates with your editsChange your content and the answers change with it.
  • Same answer for everyoneOne version of the truth, however often it is asked.
  • See what needs an answerKnowledge Gaps show unanswered questions for you to review.

Integration paths

  • Can I add it to my site without rebuilding it?
  • What if I want to use my own interface?
  • Can my backend call the agent directly?
  • Can I add it to my site without rebuilding it?
  • What if I want to use my own interface?
  • Can my backend call the agent directly?

But how do you bring the agent into your applications?

The assistant can live on your website or inside your own application. A hosted widget, SDK, and REST API give you three ways to connect it.

Seamless Integration

Bring your agent to your website or application, from one script to your own code

The hosted widget provides the fastest and simplest way to add the assistant to your website using a single script. For custom interfaces and workflows, use the SDK or REST API to connect your application to the same configured agent.

Integration method
Code Example

Explore the SDK Integration Guide for setup instructions and configuration details.

$ npm install @wicarax/sdk
server.ts
'use server';import { Wicarax } from '@wicarax/sdk'; const wicarax = new Wicarax({  secretKey: process.env.WICARAX_SECRET_KEY,}); export async function sendMessage(message: string) {  const result = await wicarax.chat.send({ message });  return result.reply;}
Integration Preview

API Keys

Manage secret keys for server calls and publishable keys for browser widget installations.

CreateRefresh
Search API keys...
Filters
KeyAgentTypeStatusAllowed originsLast usedActions
Backend integration

wcx_sk_f806

Support AssistantSecret KeyActiveNoneNever
Wicarax Store

wcx_pk_7c9c

Support AssistantPublishable KeyActive1 OriginNever

Showing 1 to 2 of 2 keys

‹   1   ›
wicarax@root:~$
 
EXPLORER
Wicarax
.env.local
app
layout.tsx
page.tsx
Components
chat-panel.tsx
lib
server.ts
package.json
next.config.ts
tsconfig.json
Editor

Select a file from Explorer

W Wicarax Store Support
https://wicaraxstore.com/support
WICARAX STORE / CUSTOMER SUPPORT Orders · Returns · Product care
WICARAX STORE
Shop Collections Journal Support
0
Home / Support / Help center
HELP CENTER / 01

Support, from purchase to care.

Find an order, start a return, or get product care advice.

Search the help center ⌘ K
01 / START HERE
How can we help?
Orders & delivery
Returns & exchanges
Product care
ORDER SUPPORTTrack an order or start a return.View order support
WICARAX STORE © 2026Shipping & returns   Privacy   Contact

Create a secret key, install the SDK, configure it on the server, add a custom frontend chat panel, refresh the site, then send a message and show the completed reply. This is a simulated local walkthrough.

Unified experience

But how do you manage the whole workflow?

From setup to integration, Wicarax brings each step into one workspace, making it easier to build, test, and launch your agent.

  • Will setting up my agent be complicated?
  • Where can I add and manage its sources?
  • Can I test a conversation before launch?
  • What does connecting it to my website involve?
  • Will setting up my agent be complicated?
  • Where can I add and manage its sources?
  • Can I test a conversation before launch?
  • What does connecting it to my website involve?

Explore the workspace

See how every stage of your AI workflow comes together in one workspace

Take a closer look at how Wicarax brings agent creation, knowledge management, conversation testing, performance insights, and integrations into a unified experience.

Inbox - hello@mhdalif.id
aldevvv/mhdalif.id - Official Repository
@wicarax/sdk - npm
Wicarax - Dashboard
https://console.wicarax.app/dashboard
WICARAX
Search...
⌘K

Navigation

Dashboard
Usage & Analytics
Agents
Knowledge Base
Playground
API Keys
Knowledge Gaps
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Preferences

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Help Center
Integration Guide
MA

Muhammad Alif

hello@mhdalif.id

--:--

The last question

So what does it cost to leave running?

Plans are measured in questions answered per month. What you see on the plan is the whole cost, with nothing added to it afterwards.

Paid from account credit

Renewals draw on credit already held on the account, not a stored card.

No overage charges

Reaching the monthly allowance pauses requests rather than adding to the total.

Nothing left owing

If credit is insufficient the plan returns to the free tier.

Flexible Pricing

Choose a plan that fits your workflow and grows with demand

Start free and move to a paid plan when you need more capacity. Plans are measured in answered questions per month, and paid renewals draw from credit held on your account.

  • Starter

    Get started with the essential tools.

    Free

    No credit card required

    • 200 requests / month
    • 30 requests / minute
    • Unlimited requests / day
    • 1 Agent
    • 1 Knowledge Base
    • Widget & SDK Integration
    • Knowledge Gaps
    Get Started
  • Lite

    For individuals and small projects with ongoing needs.

    Rp 29.000/mo

    Billed monthly

    • Everything in Starter
    • 1,300 requests / month
    • 60 requests / minute
    • Unlimited requests / day
    • 2 Agents
    • 3 Knowledge Bases
    • Knowledge Gap AI Filter
    Upgrade
  • Pro

    Popular

    For teams managing growing workloads.

    Rp 79.000/mo

    Billed monthly

    • Everything in Lite
    • 3,700 requests / month
    • 150 requests / minute
    • Unlimited requests / day
    • 5 Agents
    • 10 Knowledge Bases
    • Knowledge Gap AI Filter
    Upgrade
  • Business

    For organizations scaling across teams.

    Rp 199.000/mo

    Billed monthly

    • Everything in Pro
    • 9,000 requests / month
    • 300 requests / minute
    • Unlimited requests / day
    • 20 Agents
    • 30 Knowledge Bases
    • Knowledge Gap AI Filter
    Upgrade
  • Enterprise

    For complex operations and tailored requirements.

    Custom

    Contact for pricing

    • Everything in Business
    • Unlimited requests / month
    • Unlimited requests / minute
    • Unlimited requests / day
    • Unlimited Agents
    • Unlimited Knowledge Bases
    • Knowledge Gap AI Filter
    Contact Sales
WICARAX

Build AI chatbots grounded in your own sources, and bring answers to the places your audience needs them.

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